Business Analysis Certification Practice Test 2025 - Free Business Analyst Practice Questions and Study Guide

Process mapping is defined as a visual representation of the steps involved in a business process to analyze and improve efficiency. This technique allows business analysts to break down complex processes into simpler, more manageable parts, which can help identify inefficiencies, redundancies, or bottlenecks that may exist within the process. By illustrating each step of the process, stakeholders can better understand how work flows through the organization, enabling more informed decision-making regarding process improvement and optimization.

Through process mapping, companies can also facilitate better communication among team members, as it serves as a common reference point that everyone can understand. The ability to visualize the process makes it easier to identify areas that can be enhanced, thus leading to increased productivity and effectiveness within the organization. This approach is fundamental in business analysis, as it sets the groundwork for more sophisticated process improvement methodologies, ensuring that the analysis is both comprehensive and aligned with overall business goals.